Built in the open.

Lead scoring is now yours to tune: edit or pause rules, start from a recommended set, and pick one score at which leads are marked qualified. You also see your highest-scoring leads and how recent leads are spread across scores.

Visitor Journey shows a visit-to-lead funnel, your most viewed pages and where visitors come from. Filter and search visitors, and open any visitor’s page-by-page path.

Triggers come with ready-made templates, a live preview of your message, and the open rate of each trigger.

The Knowledge Base checks whether your AI can answer questions about hours, prices, services, contact and policies, and fills the gaps with starter entries. Entries can be searched, filtered and switched off without deleting them.

Redesigned Widget page: settings grouped into Assistant, Look and feel and Where it shows, 30-day stats for each widget, and a mobile preview.

Revenue tracking: when you mark a lead as won you record what the sale was worth, and online stores can report orders from their thank-you page (Shopify and WooCommerce guides in the docs). Analytics shows revenue by source.

Lead sources: every lead shows where the visitor first came from, such as Google, Instagram, Facebook, an ad, an email or another website. You can see it in the inbox, the dashboard and the new-lead email.

New analytics insights on Pro and Premium: sources that convert, your busiest pages and times, and the questions visitors ask most.

The dashboard shows how much of your monthly AI allowance you have used and warns you before it runs out.

Widget Settings now checks whether your widget is installed and working on your website.

Redesigned dashboard overview. Starter shows the last 7 days; Pro and Premium can switch to 30 days.

New signup order: create your account, confirm your email, choose a plan, then set up your widget.

Redesigned account and notification emails, with unsubscribe links for lead alerts, weekly summaries and usage emails.

Fixed the chat on customer websites being blocked by the browser on domains other than leadreply.xyz.

Returning visitors can pick up their previous conversation from a small bar inside the open widget.

The AI now only starts a conversation when the visitor clicks its prompt, instead of writing first on its own.

Widget personas: give each widget its own name and instructions, and choose which knowledge entries each one can use.

Triggers can start a conversation after a delay, when the visitor scrolls, stops moving, is about to leave, or has viewed several pages.

Show the widget on every page or only on the pages you choose.

FAQ drafts and follow-up buttons: prepare FAQs before publishing them and add follow-up questions under each answer.

Visitor journeys: see the pages each visitor viewed before and after chatting.

A community board in the docs where signed-in customers can ask questions and vote on ideas.

Redesigned new-lead emails, with a summary of the conversation.

Fixed the widget layout and close button on phones, including the keyboard background on iPhone.

Live widget preview while you customize, plus a warning before you leave with unsaved changes.

Plan limits for widgets, monthly leads and knowledge entries.

Fixed the widget not loading on some external websites.

First version of LeadReply: the AI chat widget, lead inbox, email alerts, billing, and a dashboard in English and Spanish.

Password reset by email.