LeadReply vs Tawk.to

Tawk.to’s core chat really is free forever with unlimited agents — the trade-off is that a human (you) answers everything, and AI/branding are paid add-ons.

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LeadReply

AI included

Best for

Small businesses that want website visitors answered and turned into leads, without staffing a chat window.

Price

$35/mo ($348/yr)

Tawk.to

Best for

Zero-budget teams happy to answer every chat themselves.

Price

Free core + paid add-ons

Side by side

LeadReply and Tawk.to, point by point.

The differences that decide the bill and the day-to-day work.

Compare

LeadReply

Tawk.to

Price: LeadReply$35/mo ($348/yr); Tawk.toFree core + paid add-ons
AI answers visitors 24/7: LeadReplyYes; Tawk.toPaid add-on, limited scope
Captures structured leads automatically: LeadReplyYes; Tawk.toMessages wait for a human
Works while you sleep: LeadReplyYes; Tawk.toOnly with hired agents ($1/hr+)
No third-party branding on the widget: LeadReplyPremium plan (white-label); Tawk.toBranding removal is paid
Cost at zero staff available: LeadReplyFlat plan from $35/mo; Tawk.toAI add-on and/or hired agents

Competitor figures are approximate, based on publicly reported pricing as of mid-2026. Vendors change prices often, so verify on their official pages.

The honest part

How Tawk.to charges, and what it does well.

A fair comparison names the trade-offs. Here is where Tawk.to is strong, and what its pricing model means for your monthly bill.

Pricing model

How Tawk.to prices

Core platform $0 forever; paid add-ons for AI assist (~$29+/mo), removing tawk.to branding (~$29–$39/mo/property), and hired human agents.

01Unlimited agents, websites, and message history at no cost — genuinely one of the best free deals in software.
02Removing “Powered by tawk.to” branding is a paid add-on (listed around $29–$39/month per property).
03Its AI Assist add-on starts around $29/month (with a small free hobby tier).
04Hired human chat agents are offered from about $1/hour.
05Because it’s live-chat-first, unanswered questions simply wait for a human — there’s no automatic lead qualification engine.

Fair credit

Where Tawk.to shines

Unbeatable price for basic live chat.
Simple desktop/mobile apps with visitor monitoring.
Ticketing and knowledge base included free.

Pick Tawk.to if this sounds like you

Zero-budget teams happy to answer every chat themselves. Their free tier is genuinely hard to beat.

Looking for a Tawk.to alternative?

You’ll probably prefer LeadReply if…

01
Nobody on your team can babysit the chat window — nights, weekends, and busy hours go unanswered.
02
You want the AI to qualify and collect lead details automatically, not just relay messages.
03
You’d rather not display another company’s badge on your site.

Our side of the table

$35/month flat, or $348/year

AI answers, lead capture, email alerts and lead inbox included
No seats and no per-conversation fees
No contract. Cancel anytime

Try it on your own website before you decide.

Starter comes with a 7-day free trial. Add your FAQs, paste one snippet, and watch real visitors get answers.

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Questions

LeadReply vs Tawk.to: FAQs

Still weighing it up? Email help@leadreply.xyz and a person who builds LeadReply will answer.

Tawk.to is free — why would I pay for LeadReply?

Tawk.to gives you a chat window; someone still has to sit behind it. If no one’s available, visitors get silence. LeadReply replaces the person: its AI answers questions from your FAQs and knowledge entries 24/7 and turns conversations into structured leads with email alerts. You’re paying for coverage, not chat plumbing.

Is Tawk.to really free?

The core live chat, ticketing, and knowledge base are free with unlimited agents and sites. The paid parts are add-ons: removing tawk.to branding (reported ~$29–$39/mo per property), AI Assist (from ~$29/mo), and hired human agents (~$1/hour). Verify current prices on tawk.to.

Can I use Tawk.to and LeadReply together?

You could, but it’s usually either/or: LeadReply handles the automated front line and hands you leads; Tawk.to needs a human on the other end. Running both risks two chat bubbles competing on the same page.

What is a good Tawk.to alternative for a small business website?

It depends on the job. Tawk.to fits best for zero-budget teams happy to answer every chat themselves. If you mainly want an AI assistant that answers visitor questions from your own FAQs and collects contact details for you to follow up, LeadReply is built for exactly that, with AI included in every plan and no per-seat fees.

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