We’ll tell you exactly where we win, and where we don’t.
Every comparison covers real pricing models and honest trade-offs. If a competitor fits you better, we say so.
LeadReply vs Tidio
Live chat + chatbot flows aimed at e-commerce teams.
Their model
Plans start around $29/mo, but the Lyro AI agent is an add-on that commonly pushes real totals to $130–$200+/mo.
LeadReply vs Crisp
A shared-inbox helpdesk suite with chat, CRM, and campaign tools.
Their model
Free tier for tiny teams, then $45/mo (Mini), $95/mo (Essentials), and $295/mo (Plus), plus $10 per extra agent.
LeadReply vs Intercom
The full AI-first customer service platform (Fin + helpdesk).
Their model
$29–$139 per seat/month depending on tier, plus Fin AI billed per resolution (from $0.99 each).
LeadReply vs Drift
Enterprise conversational marketing for B2B sales teams (now part of Salesloft).
Their model
No self-serve signup and no public pricing: reported entry around $2,500/month billed annually, with implementation fees.
LeadReply vs Tawk.to
Legendary free live chat — staffed entirely by you.
Their model
Core platform $0 forever; paid add-ons for AI assist (~$29+/mo), removing tawk.to branding (~$29–$39/mo/property), and hired human agents.
Comparing something else?
Tell us which tool you are weighing up and we will give you a straight answer, even if it is not us.
At a glance
Who each tool is really for.
Starting prices and the kind of business each product is built around.
LeadReply
$35/mo ($348/yr), AI included
Small businesses that want visitors answered and turned into leads
Tidio
~$29/mo + AI add-on
E-commerce teams that want chatbot flow builders and live agents
Crisp
Free (2 seats), then $45/mo
Support teams of 2–10 who live in a shared inbox all day
Intercom
$29/seat/mo + usage
Funded startups and support orgs that need a full helpdesk platform
Drift
Reported ~$2,500/mo, billed annually
Mid-market/enterprise B2B sales orgs with dedicated RevOps staff
Tawk.to
Free core + paid add-ons
Zero-budget teams happy to answer every chat themselves
Pricing facts reflect publicly reported figures as of mid-2026 and change often. Always verify with the vendor before deciding. Our own pricing is on the pricing page.
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